Resumé

Boone, North Carolina, USA
kylie@somas.is

Work

Jul 2024 — Apr 2025: Support Services Associate, Appalachian State University Campus Store
  • Gained storefront customer experience and experience working in a retail setting, and engaging in customer service over the phone

  • Learned how to direct student co-workers and delegate tasks effectively

  • Worked with inventory management software like Oracle NetSuite

Aug 2018 — May 2024: Student IT Technician, Appalachian State Technology Support Services
  • Repairing computers: virus removal, data backup, hardware diagnostics, ticket management via Atlassian Jira.

  • Customer service: explaining repair steps taken to customers upon them picking up their computers in an understandable way.

Feb 2018 — Jul 2018: Dishwasher, Cracker Barrel Old Country Store

May 2017 — Feb 2018: Hostess, Cracker Barrel Old Country Store

Volunteer service

May 2022 — present: Contributor, Nixpkgs
  • I run NixOS on all my machines and enjoy learning about weird technology like Nix.

2014 — 2017, Developer, Exherbo Linux

Hobbies

  • I’ve been a power user of Linux and UNIX-based systems since I was a young kid. My first experience with open-source software was when my grandpa gave me a Ubuntu 5.10 (Breezy Badger) Live CD that he got sent in a copy of PCMag, I think.

  • I read manuals for fun.

Education

B.A.

Philosophy, with minor in Gender, Women’s and Sexuality Studies.
Capstone: “Beyond Plunderphonics: A prolegomena to any future revolutionary music.” (advised by Dr. Rick Elmore)
Appalachian State University, Boone, NC

Academic memberships

Aug 2021 — May 2024: Co-president, Appalachian State Philosophical Society

Faculty advisor: Dr. Rick Elmore

Language competencies

  • English (native)

  • Spanish (reading)