Work
- Jul 2024 — Apr 2025: Support Services Associate, Appalachian State University Campus Store
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Gained storefront customer experience and experience working in a retail setting, and engaging in customer service over the phone
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Learned how to direct student co-workers and delegate tasks effectively
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Worked with inventory management software like Oracle NetSuite
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- Aug 2018 — May 2024: Student IT Technician, Appalachian State Technology Support Services
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Repairing computers: virus removal, data backup, hardware diagnostics, ticket management via Atlassian Jira
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Primarily repaired student and faculty Windows laptops
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Customer service: explaining repair steps taken to customers upon them picking up their computers in an understandable way
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Feb 2018 — Jul 2018: Dishwasher, Cracker Barrel Old Country Store
May 2017 — Feb 2018: Hostess, Cracker Barrel Old Country Store
Volunteer service
- May 2022 — present: Contributor, Nixpkgs
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I run NixOS on all my machines and enjoy learning about weird technology like Nix.
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- 2014 — 2017, Developer, Exherbo Linux
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Added support to system package management structure for new platforms such as musl libc, and ARMv7.
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Gained experience doing technical writing, both for developer audiences and for more general audiences.
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Education
- B.A.
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Philosophy, with minor in Gender, Women’s and Sexuality Studies.
Capstone: “Beyond Plunderphonics: A prolegomena to any future revolutionary music.”
Class of 2024, Appalachian State University, Boone, NC
Academic memberships
Aug 2021 — May 2024: Co-president, Appalachian State Philosophical Society
2018: Member, Linux@App
Hobbies
I’ve been a power user of Linux and UNIX-based systems since I was a young kid. My first experience with open-source software was when my grandpa gave me a Ubuntu 5.10 live CD that he got sent in a copy of PCMag, I think. I use NixOS these days, but I’ve had experience with Arch Linux, Slackware, Debian, Gentoo, OpenBSD, FreeBSD, among others.
- Systems, software
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NixOS, Ubuntu, Debian, Slackware, Windows, Linux from Scratch; Oracle NetSuite; Bash and POSIX shells (expert), FL Studio, Pro Tools (novice)
- Skills
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computer management, computer repair and data recovery, system maintenance and administration, advanced shell scripting, open source contributing; storefront retail, customer service, phone support
Language competencies
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English (native)
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Spanish (reading)