Work
- Jul 2024 — present: Support Services Associate, Appalachian State University Campus Store
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Gained storefront customer experience and experience working in a retail setting
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Learned how to direct student co-workers and delegate tasks effectively
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Became much less hesitant about customer service interactions over the phone
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- Aug 2018 — May 2024: Student IT Technician, Appalachian State Technology Support Services
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Repairing computers: virus removal, data backup, hardware diagnostics, ticket management via Atlassian Jira.
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Customer service: explaining repair steps taken to customers upon them picking up their computers in an understandable way.
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Feb 2018 — Jul 2018: Dishwasher, Cracker Barrel Old Country Store
May 2017 — Feb 2018: Hostess, Cracker Barrel Old Country Store
Education
- B.A.
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Philosophy, with minor in Gender, Women’s and Sexuality Studies.
Capstone: “Beyond Plunderphonics: A prolegomena to any future revolutionary music.” (advised by Dr. Rick Elmore)
Appalachian State University, Boone, NC
Academic service, awards, and miscellaneous
Academic memberships
- Aug 2021 — May 2024: Co-president, Appalachian State Philosophical Society
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Faculty advisor: Dr. Rick Elmore
Volunteer service
- Contributor, Nixpkgs (May 2022 — present)
- Developer, Exherbo Linux (2014 — 2017)
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Added support to system package management structure for new platforms such as musl libc, and ARMv7.
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Gained experience doing technical writing, both for developer audiences and for more general audiences.
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Language competencies
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English (native)
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Spanish (reading)